E-CommerceRetail2024

Organic Grocery Marketplace

Health-Focused Grocery Brand Dubai

Project Overview

A health-focused grocery brand in Dubai wanted to expand from a single physical store to a multi-vendor online marketplace connecting organic farms and artisan producers directly with health-conscious consumers across the UAE. The platform needed to support same-day delivery, weekly subscription boxes, and full product traceability — from farm to table.

We built a custom multi-vendor marketplace with vendor onboarding, individual storefronts, centralised checkout, and automated commission calculation and settlement. The subscription engine allows customers to build custom weekly boxes from available seasonal produce, with automatic billing and flexible delivery scheduling. Product pages feature provenance information showing the origin farm, harvest date, and organic certifications.

The logistics module integrates with temperature-controlled delivery partners for perishable goods, with real-time tracking and delivery window selection. An admin dashboard provides the marketplace operator with visibility into vendor performance, product freshness metrics, delivery SLAs, and customer retention data. The platform launched with 35 vendors and scaled to 120 within the first year.

Project Details

Client
Health-Focused Grocery Brand Dubai
Category
E-Commerce
Industry
Retail
Year
2024
Technologies
Next.jsNode.jsMongoDBStripeAWS
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The Challenge

The client's single-store model limited reach. They needed a scalable marketplace platform that could onboard multiple organic vendors, handle perishable logistics, and differentiate through traceability in a market dominated by larger competitors.

Our Solution

We built a multi-vendor marketplace with custom subscription boxes, farm-to-table traceability, temperature-controlled delivery integration, automated vendor settlements, and a comprehensive admin dashboard.

What We Delivered

Key Features

Multi-vendor marketplace with individual storefronts

Custom subscription box builder with flexible scheduling

Farm-to-table product traceability and provenance info

Temperature-controlled delivery partner integration

Automated vendor commission calculation and settlement

Real-time delivery tracking with window selection

Tech Stack

Technologies Used

N

Next.js

N

Node.js

M

MongoDB

S

Stripe

A

AWS

Impact

Results & Impact

Grew from 35 to 120 vendors in first year

12,000+ active subscribers to weekly organic boxes

Same-day delivery success rate of 97.5%

Customer retention rate of 68% (vs industry average of 35%)

Nastrum built more than a website — they built a platform that changed how Dubai buys organic food. The subscription feature alone generates 60% of our revenue, and vendors love the automated settlement system.

Layla Ibrahim

Founder, Health-Focused Grocery Brand

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