Smart Property Listing & CRM Platform
Prominent Real Estate Brokerage Dubai
Project Overview
One of Dubai's fastest-growing real estate brokerages was struggling with a fragmented tech stack: their website was a static WordPress site that couldn't handle advanced property search, leads were tracked in spreadsheets, and agents had no mobile tools for on-the-go client management. The result was lost leads, slow response times, and missed commission opportunities.
We built an end-to-end real estate platform combining a high-performance listing website with an integrated CRM. The website features interactive map-based search, advanced filters (area, price, bedrooms, amenities), 360-degree virtual tours, and a mortgage calculator — all optimised for mobile. Leads from the website, property portals (Bayut, Property Finder), and social media flow directly into the CRM with automated assignment based on agent specialisation and workload.
The CRM tracks every lead interaction — calls, viewings, follow-ups, offers — with automated reminders and escalation rules that ensure no lead goes cold. A real-time commission tracker eliminates disputes, while management dashboards show pipeline value, conversion rates, and agent performance across the brokerage. Integration with DLD provides automated transaction verification.
Project Details
- Client
- Prominent Real Estate Brokerage Dubai
- Category
- Web Development
- Industry
- Real Estate
- Year
- 2023
- Technologies
- Next.jsPythonPostgreSQLGoogle Maps APIVercel
The Challenge
Leads from 5 different sources were tracked manually, with an average response time of 4 hours. The brokerage's 3.5% lead conversion rate was well below the industry average, and commission disputes consumed management time monthly.
Our Solution
We delivered an integrated listing website with map search, virtual tours, and a CRM with automated lead routing, follow-up workflows, commission tracking, and DLD integration — all accessible via a mobile app for agents.
Key Features
Interactive map-based property search with filters
360-degree virtual tour integration
Automated lead capture from website, portals, and social media
CRM with lead scoring, assignment, and follow-up workflows
Real-time commission tracker for agents
Management dashboards with pipeline analytics
DLD transaction verification integration
Mobile app for agents (viewings, contacts, pipeline)
Technologies Used
Next.js
Python
PostgreSQL
Google Maps API
Vercel
Results & Impact
Lead conversion rate improved from 3.5% to 8.2%
Average lead response time dropped from 4 hours to 12 minutes
Commission disputes reduced by 90%
Direct website leads increased by 65% through SEO optimisation
“Our agents now close deals faster and with complete visibility. The CRM has eliminated the spreadsheet chaos and the website generates quality leads around the clock. Nastrum understood the Dubai real estate market inside out.”
Mohammed Al-Rashid
Managing Director, Prominent Real Estate Brokerage
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