Acceptable Use Policy
Acceptable Use Policy — Nastrum POS
Effective date: April 20, 2026 · Last updated: April 20, 2026
The goal of this policy is simple: use Nastrum POS honestly, for legitimate business purposes, and in a way that does not harm other users, third parties, or the integrity of the Service.
1Permitted Uses
Nastrum POS is designed for businesses to:
- Process point-of-sale transactions for goods and services
- Manage products, inventory, and stock levels
- Issue receipts and manage transaction history
- Manage staff access, roles, and permissions
- Track loyalty programmes and customer engagement
- Generate business performance reports
You are permitted to use the Service for any lawful commercial activity that falls within these categories.
2Prohibited Uses
2.1 Illegal Goods and Services
You must not use Nastrum POS to process transactions for:
- Controlled substances, illegal drugs, or drug paraphernalia
- Counterfeit or stolen goods
- Weapons, ammunition, or explosives where sale requires unlicensed activity
- Goods or services that are prohibited by law in your jurisdiction or your customer's jurisdiction
- Human trafficking, exploitation, or any form of modern slavery
- Content that constitutes child sexual abuse material or exploits minors in any way
2.2 Financial Crimes
You must not use the Service to:
- Facilitate money laundering, tax evasion, or financial fraud
- Process transactions that disguise the origin of funds
- Circumvent any financial reporting requirements applicable to your business
2.3 Fraud and Deception
You must not:
- Create fake accounts, fake businesses, or provide false information during registration
- Use the Service to deceive customers, suppliers, or staff
- Manipulate transaction records to misrepresent business performance
- Process fraudulent transactions, including transactions on stolen payment cards (note: Nastrum POS records payment method labels — actual card processing is handled by your own payment terminal/processor, not by Nastrum)
2.4 Unauthorised Access and Security Violations
You must not:
- Attempt to gain unauthorised access to other users' accounts or data
- Probe, scan, or test the vulnerability of our systems without authorisation
- Introduce malware, viruses, or malicious code into the Service
- Use automated tools (bots, scrapers) to extract data from the Service at scale
- Attempt to reverse-engineer, decompile, or disassemble the Nastrum POS application
2.5 Resale and Redistribution
You must not:
- Resell, sublicense, or rent access to the Service to other businesses
- Offer the Service (or a derivative of it) as your own product
- Provide access to the Service to users outside your own business without our written consent
- Use the Service to build a competing product or service
2.6 System Abuse
You must not:
- Deliberately overload our servers with excessive requests
- Use the Service in a way that degrades performance for other users
- Attempt to bypass plan limits through technical manipulation (e.g. creating multiple accounts to circumvent the branch or staff limits of your subscription)
2.7 Privacy Violations
You must not:
- Enter personal data of individuals into the Service without a lawful basis for doing so
- Use customer data collected through the Service for purposes beyond serving those customers at your business
- Share customer data captured through the Service (phone numbers, names, purchase history) with third parties without the customer's consent
3Staff Accounts and Delegated Access
When you invite staff members to use the Service under your account:
- You are responsible for ensuring that your staff members comply with this AUP
- You must not share your account credentials with individuals outside your business
- Staff access must be promptly removed when employment or the working relationship ends
- You must not create staff profiles for fictitious employees to circumvent per-user feature limits
4Your Business Data
You are solely responsible for:
- Ensuring the accuracy of products, prices, and tax rates entered into the Service
- Compliance with all tax laws applicable to your business, including correct tax rates, filing, and reporting
- Compliance with consumer protection laws in your jurisdiction regarding pricing, receipts, and returns
- Obtaining any required licences, permits, or registrations to operate your business
Nastrum POS provides tax calculation tools as a convenience. We are not a tax advisor and the calculations are not a substitute for professional tax advice.
5Consequences of Violation
If you violate this AUP, Nastrum may, at its sole discretion:
- Issue a warning
- Suspend your account temporarily while we investigate
- Terminate your account permanently without refund
- Report activity to relevant law enforcement or regulatory authorities where required by law
For minor or accidental violations, we will typically issue a warning and allow you to correct the behaviour. For serious violations (illegal activity, fraud, security attacks), we may terminate immediately and without notice.
6Reporting Violations
If you become aware of a violation of this AUP by another user, or if you discover a security vulnerability in the Service, please report it to us immediately:
- Email: support@nastrumpos.com
- Subject line:“AUP Report” or “Security Report”
We take all reports seriously and will investigate promptly. We do not tolerate any form of retaliation against users who make good-faith reports.
7Changes to This Policy
We may update this AUP from time to time to reflect changes in the law or the Service. We will provide advance notice of material changes via email and in-app notice.
8Contact
For questions about this Acceptable Use Policy:
- Email: support@nastrumpos.com
- Website: nastrum.com